Privacy Policy

Privacy Policy

Introduction

Welcome to https://roof-truss-bendigo.thebestlocalpro.com (referred to as “Roof Truss Bendigo,” “we,” or “our” throughout this policy). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa, and other relevant legislation.

Scope

This policy covers all aspects of our website (https://roof-truss-bendigo.thebestlocalpro.com), applications, online services, and products offered by Roof Truss Bendigo. Please note that this privacy statement does not extend to third-party platforms, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which Roof Truss Bendigo processes personal data when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites linked to this Privacy Policy.
  3. Engage with us through communication channels such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data, including:

  • Account Information: Details associated with your account creation, such as user names and passwords.
  • Payment Information: Data related to transactions, including payment method details and billing addresses.
  • Financial Information: Records of financial dealings, such as bank account information or investment portfolios.
  • Purchase Information: Details about products or services purchased from us, including quantities, dates, and transaction amounts.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs.
  • Location Data: Geolocation data provided by your device when using our location-based services.
  • Feedback: Your responses to surveys, feedback forms, or product reviews.
  • Social Media Information: Data obtained from social media platforms when you interact with us on these platforms.
  • Product Information: Details about products you view, search for, or purchase on our site.

We collect this data through direct user input, interactions with our services, and the use of automated technologies, such as cookies. Additionally, third parties may share personal data with us for specific purposes, subject to their privacy agreements.

Cookies

Roof Truss Bendigo uses cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve various functions:

  • Strictly Necessary Cookies: These ensure the basic functionality of our website, enabling features like secure login.
  • Preference Cookies: Remembering user preferences for a personalized experience.
  • Analytics Cookies: Tracking website usage and gathering data to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Roof Truss Bendigo has implemented robust organizational safeguards and security measures to protect your personal information:

  • Employing encryption for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from this demographic.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to and view your personal data.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Deleting or anonymizing your personal data under certain circumstances.
  • Restriction: Limiting the use or processing of your data in specific situations.
  • Portability: Receiving your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your exercise of privacy rights.
  • Filing Appeals/Complaints: The ability to raise concerns or file complaints with our privacy team or relevant authorities.

To exercise these rights, please contact us using the details provided below.

Changes to Policy

Roof Truss Bendigo reserves the right to update this Privacy Policy at any time. Any significant changes will be notified on our website, and we encourage users to review these updates regularly.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:

  • Email: [email protected]
  • Postal Address: [Provide Roof Truss Bendigo’s physical address]